Privacy Policy
This privacy policy sets out how H. Jack’s Plumbing & Heating Co. uses and protects any information that you give H. Jack’s Plumbing & Heating Co. when you use this website. H. Jack’s Plumbing & Heating Co. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured it will only be used in accordance with this privacy statement. H. Jack’s Plumbing & Heating Co. may change this policy from time to time by updating this page.
We may collect the following information:
- Name
- Contact information including email address.
- Other information relevant to customer surveys and/or offers.
What we do with the information we gather:
We require this information to understand your needs and provide you with better service, and in particular for the following reasons:
Internal record keeping:
We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.
Security:
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How we use cookies:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Analytics:
To determine how many users visit our Site, how often they visit the Site, and to better understand the areas of greatest interest to our visitors, we use a tool called “Google Analytics” to compile this information for us. As a result of your visit to our Site, Google may collect information such as your domain type, your IP address and clickstream information. For more information about the analytics company’s ability to use and share information about your visits to this Site, see https://policies.google.com/privacy?hl=en.
Controlling your personal information:
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
How to Correct Information:
If you wish to update or correct any personal information we have about you, send your request to bgysin@hjacks.com. To help us process the request, please provide sufficient information to allow us to identify you in our records. We reserve the right to ask for information verifying your identity before we disclose or modify any information in our possession.
REQUEST SERVICE
If you have an emergency, call us 24/7/365. Use this contact form to schedule a service call, free estimate, or other NON-emergency service, and we will get back to you as soon as possible!