I just want to commend the wonderful work that Carl and Elvis did on repairing my faucet that burst out in my backyard. I felt so bad having them be outside in all the snow and cold. But they did the work with a smile and were so very kind. If anyone needs plumbing services I will definitely recommend your company. And also a thank you to Jeremy who I spoke to 3 times on the phone. Great employee’s all the way around.

– Ilene K.

Excellent service does exist! I wanted to take the time to sincerely thank everyone involved in our recent purchase and installation of a new hot water tank. I emailed my situation, and I think less than 1/2 hour later, someone was calling me to help. They sent a crew for an estimate that afternoon and quoted me a really great price. We scheduled installation for the very next day (it was late afternoon, after all). The installers were personable and knowledgeable, I trusted them completely. They did the work quietly and the final bill was actually what was quoted! No hidden or surprise charges, and much less than what my first choice wanted. (Unfortunately my first choice was not H Jack and I went three days without hot water!) They worked with the “special needs” the project involved without soaking me in price. I am confident in the product, and they assured me if I have any issues they will help. A truly great team and incredible service, which is important to me when I make high-price decisions. Again, thank you to the staff and especially Frank, who did the hard work. ACES!

– Trish S.

I contacted this company because of a drain problem we were having in our back yard. They sent out 2 service people that worked for hours clearing out drains. 2 of the 3 drains were opened and are flowing well. The 3rd they needed to dig out a damaged area and replace a section of pipe. This was done in 2 trips to my home. I was not at home while the work was done but my wife was totally impressed with the quality of work and the professionalism of these 2 people. They stayed in touch with me by phone to give me updates as the work progressed. The big question is would I call them for other problems, YES. Thank you H Jack’s for the work you did and for the timely manner in which it was taken care of.

– Steve R. - Cuyahoga Falls, OH

H. Jack’s arrived fast after the service call. Thank you, George for giving me a fair price. You didn’t know of my financial issues. I thank God! for kind, hard working people not wanting to rip others off. Thank you, H. Jack’s for having great professional workers. The workers worked hard at trying to resolve my backed up sewer line but unfortunately not successful. You are my new plumbers because of your honesty about the issue & you guys never gave up trying. I will review the quote for other service options. See you in the future. Thank you!

– L.M.

I was able to get same day service within 2 hours of my call on a wednesday afternoon, the plumber was pleasant and gave me an up front idea for the first hour of work, granted it was $140, slightly higher than the other phone call I made but they came quickly and I was home so he was able to take care of it and was off for $139. Overall a very positive experience, thanks!

– Lee R.